Privacy Policy

International Home Investments Gran Canaria S.L (hereinafter IHI). Its VAT number is CIF B67689273 and its address is Av. de Italia 21, San Bartolomé de Tirajana 35100 Las Palmas de Gran Canaria, Spain.

Contact details
Address: Av. de Italia 21, San Bartolomé de Tirajana 35100 Las Palmas de Gran Canaria, Spain
Phone: +34 672 385 479
Email: info@ihispain.com

IHI’s policy for handling personal information: 
International Home investments Gran Canaria S.L uses cookies on our website. By using cookies, we collect information about user patterns to optimize functionality and user experiences for those who visit the website. Consent to the use of cookies is given by using this website.

By changing the settings on your device, you can reserve the use of cookies. This can cause the usability of the site to deteriorate. Please note that all information collected via cookies on this website is treated confidentially and analyzed only in order to improve the customer experience. No information is shared with third parties

The following information is collected through cookies at www.internationalhomeinvestments.comwww.ihispain.com and www.ihispain.es

Logging of personal data for internal use, for statistics and analysis:
By using the site www.internationalhomeinvestments.comwww.ihispain.com and www.ihispain.es, you agree that information such as how long the visit lasted, which browser and operating system was used. What IP address, screen size and device were used and how each visitor using the website is logged with us and stored at Hubspot. The information is not shared with third parties, but is analyzed internally for development purposes. The log files are stored for a maximum of 3 months.

Through Google analytics, we get access to reports that tell about the number of visitors to the page, which pages they visit, how long the visit lasted and where visitors come from. This information is for internal use and is collected to optimize the usability of the website.

Personal information:
In order to complete the purchase and sale of a home, we are required by law to collect and store necessary information about you as a customer. Name, address, social security number, NIE and nationality are typical information that is considered necessary.

We use this information only to carry out the purchase and sale of property and provide the best possible personal service as long as our customer relationship lasts, whether it be advice, processing of bids on property, answering inquiries and the like.

Public authorities have rules for how long we are required to store personal information. The information can be stored longer if it is considered appropriate to safeguard your interests as a customer.

You as a customer have access at all times to what information we have about you.

After the end of the customer relationship and or in accordance with public authorities’ requirements for the storage of personal data, you can at any time request to correct or delete personal information stored with us. This is done by contacting info@ihispain.com

IHI sends out newsletters to those who want it.

We store the names and email addresses of those who have registered their interest in newsletters from IHI. Through the newsletter you can get interesting information about the housing market and information about homes that will come up for sale. If you no longer wish to receive newsletters from IHI, you will unsubscribe through the link in the letter. Your name and email address will remain stored with us for one year after deregistration. Please note that information about you is not shared with other parties under any circumstances.

Information provided in IHI’s contact form is stored in IHI’s database and IHI’s customer care system – Pipedrive. The information is not shared with others and is not stored longer than the time considered relevant to provide the best possible customer service.

If you want to delete the information you have provided through the contact form, let us know by mail: info@ihispain.com

E-mail correspondence is considered an important part of any customer relationship and provides an overview of what activity IHI has done to accommodate you as a customer. All e-mails sent to IHI are logged and stored in IHI’s customer care systems.

The information is deleted within a reasonable time after the customer relationship can be considered terminated.

The information provided via email is only available to International Home investments Gran Canaria SL.

Our customer care systems, Pipedrive, have strict rules and routines for handling your data.

Through Facebook, we collect information about the use to optimize the marketing strategy. Facebook itself presents which cookies are used on their own pages at all times.

IHI’s systems for customer processing and storage of personal data:

– Pipedrive (formerly Hubspot, Freshdesk)
– Google Drive
– Google Analytics
– WordPress (formerly Wix)

The public is welcome to ask questions related to IHIs processing of personal data by e-mail: info@ihispain.com

Read our Terms And Conditions here

International Home Investments Gran Canaria S.L
Av. de Italia 21, San Bartolomé de Tirajana 35100 Las Palmas de Gran Canaria, Spain
CIF B67689273

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